Vauxhall Retailer Twells Of Billinghay Wins Customer Excellence Award
April 8, 2019 by Vauxhall•Vauxhall retailer Twells of Billinghay recognised as top-performing retailer by its customers •43 Vauxhall retailers nationwide win awards for outstanding customer satisfaction results Luton – Vauxhall retailer Twells of Billinghay, in Lincolnshire, has been recognised as the top-performing Vauxhall retailer based on the level of quality delivered to its customers. Vauxhall's Customer Excellence Awards have been running for eight years with Twells of Billinghay having won an award each year since 2012. Twells of Billinghay is one of 43 Vauxhall retailers nationwide to receive a Customer Excellence Award thanks to their excellent results in Vauxhall's Customer Purchase Satisfaction and Service Satisfaction Surveys, calculated at the end of 2018. Customers are invited to take part in the Vauxhall Customer Satisfaction programme following the purchase of a new vehicle or the servicing of a vehicle. To celebrate the special accolade, Vauxhall's Group Managing Director Stephen Norman presented John Twells, Dealer Principal at Twells of Billinghay, and his team with their award. 'I would like to congratulate the team at Twells of Billinghay on this outstanding achievement,' said Stephen Norman. 'Twells has delivered again and should be proud of their efforts. It's great to see Vauxhall retailers providing such a fantastic service to our customers. Sales and service teams across the UK are customer-focused and their dedication and enthusiasm helps Vauxhall to deliver an outstanding customer experience.' 'We are delighted to be recognised as the top-performing Vauxhall retailer with this fantastic Customer Excellence Award,' said John Twells. 'It is a testament to the hard work and dedication of the team here. Customer satisfaction is our top priority and we are committed to delivering a fantastic customer experience, ensuring every person who walks through our doors, feels we have gone the extra mile to cater for their needs.' The full list of award-winning Vauxhall retailers is as follows:
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Twells of Billinghay, Billinghay Bristol Street Motors Lichfield, Lichfield Arthurs of Oswestry, Oswestry Sonning Common Garage, Reading Davidsons of Morpeth, Morpeth Bristol Street Motors Sunderland, Sunderland Drive Weston-super-Mare, Weston-super-Mare 06 Ormskirk, Ormskirk Perrys of Canterbury, Canterbury Bristol Street Motors Durham, Durham Westcars of Tiverton, Tiverton Bristol Street Motors Crewe, Crewe Aston Melton Mowbray, Melton Mowbray Accrington Garages, Accrington James Haugh, Dumfries Saltford Motor Services Ltd, Bristol York Ward & Rowlatt, Wellingborough Drive Hartlepool, Hartlepool Drive Bristol North, Bristol Dickens, Rhostyllen Tustain Motors Ashington, Ashington Drive Bury St Edmunds, Bury St Edmunds Drive Redcar, Redcar Pentagon Derby, Derby JB Motors, Malton Marshall of Peterborough, Peterborough Perrys of Rotherham, Rotherham Eden Exeter, Marsh Barton, Exeter Evans Halshaw Peterlee, Peterlee Brindley Cannock, Cannock Fiskens of Forfar, Forfar Drive Bristol Central, Bristol Evans Halshaw Horsforth, Leeds Evans Halshaw Newport, Newport Drive Aldershot, Aldershot Dobies, Workington Marehay Garage, Ripley Steeles of Worthing, Worthing Troops, Leadenham Lindsays, Milton W P Lewis & Son, Pembroke Dock Lochside Garages, Enniskillen Kerr & Smith, Cumnock
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