Mini Recognises Exceptional UK Retail Talent

January 21, 2019 by MINI UK

Liverpool. After achieving the brand's highest ever UK market share in 2018, MINI has started 2019 with its annual retailer awards ceremony. Recognising exceptional talent across MINI's network of 139 retailers, the evening was hosted at the historic Titanic Hotel in Liverpool and celebrated the accomplishments of the thousands of people delivering outstanding customer experiences across the UK.

Cotswold MINI Cheltenham was presented with the 'Retailer of The Year' award after demonstrating excellence across 13 separate criteria, including new car sales, used car sales, profitability, customer satisfaction and more. Other categories and their winners included Vines Group for Retailer Marketing, Fairfield MINI for Aftersales and Prentice Portadown for Customer Service.

Speaking at the awards, David George, Director, MINI UK, said: '2018 was a turbulent year for the UK automotive industry, but MINI retailers defied market conditions whilst delivering a truly outstanding experience for our customers. Thanks to all of this hard work, in a year in which the market contracted by almost 7 per cent , MINI grew to a record 2.8 per cent market share, the highest since the brand launched in 2001.

'2019 will present a new and exciting challenge for MINI, with the brand's first fully electric model set to be unveiled later this year' added George.

Andrew Hulcoop, Managing Director, Cotswold Group said: 'I'm delighted for the business to have won the MINI Retailer of the Year award as it is great recognition for the team and their incredible efforts. They are a great team and I'm extremely proud of them.'

MINI UK's overall market share grew to a record 2.8 per cent in 2018, comprised of 67,021 vehicle registrations. The brand's biggest and most versatile model, the MINI Countryman, recorded a 25 per cent increase versus 2017 with 14,607 registrations, due in part to the extremely strong customer demand for the Plug-in Hybrid model with 2,306 vehicles registered. MINI Hatch saw 38,995 registrations between the 3-door Hatch and 5-door Hatch models. The MINI Convertible was the best-selling convertible in the UK in 2018 with 5,909 vehicle registrations.

Winners

Category

Winner

Retailer of the Year

Cotswold Cheltenham

Corporate Sales

Arden Group

Retail Sales

Cotswold Hereford

Used Cars

Cotswold Cheltenham

Customer Service