Onstar's Stolen Vehicle Assistance Can Help Counteract Increase In Vehicle Thefts

April 5, 2019 by General Motors

New campaign highlights how OnStar can quickly and safely recover stolen vehicles

With vehicle theft recently hitting an eight-year high1, OnStar's Stolen Vehicle Assistance2 can provide members with peace of mind if their vehicle is stolen.

'U.S. statistics show a vehicle is stolen every 41 seconds in the United States, and 42 percent of those stolen vehicles are never recovered3,' said Gerard Connell, director of Sales and Marketing, OnStar. 'The need for safety and security is timeless. OnStar can help members recover their vehicle quickly and safely if their vehicle is stolen.'

Using the suite of Stolen Vehicle Assistance services, OnStar can help assist members with properly equipped vehicles and the public safety community with the quick and safe recovery of stolen vehicles. OnStar also works closely with the public safety community to educate law enforcement on how the service works and best practices.

OnStar Stolen Vehicle Assistance includes:

•Stolen Vehicle Slowdown: After a member has filed a police report and once authorities have confirmed conditions are appropriate, an OnStar Advisor can send a signal to disable the stolen vehicle's engine and gradually slow the vehicle to an idle speed to assist police in recovering the vehicle. This helps avoid dangerous situations by securing the vehicle more quickly, helping to keep our communities safer.

•Remote Ignition Block: After a member has filed a police report, OnStar can send a remote signal that blocks the vehicle's engine from being restarted once it's turned off.

•Theft Alarm Notification: If a member's vehicle alarm sounds after the doors are locked (must be locked electronically), members can receive a notification by text, email and/or phone call.

Stolen Vehicle Assistance is part of the OnStar Safety & Security plan and OnStar is available on Chevrolet, Buick, GMCand Cadillac vehicles. Interested? Click here to learn more about OnStar's plans and services.

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1According to 2017 FBI statistics

2Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations.

3According to NHTSA