| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
|---|---|
| Manufacturer | Chrysler (FCA US LLC) |
| NHTSA Campaign ID | 20V191000 |
| Summary | Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4' or 12' radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, 'Rearview Mirrors.' |
| Consequence | The lingering rearview image can distract the driver, increasing the risk of a crash. |
| Remedy | Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37. |
| Notes | Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. |
Data updated January 2023
2020 Chrysler Pacifica Recall FAQs (show)
Q: Does the 2020 Chrysler Pacifica have any vehicle recalls?
A: Yes, the 2020 Chrysler Pacifica has atleast 1 recall.Q: What are the 2020 Chrysler Pacifica recalls?
A: The 2020 Chrysler Pacifica recalls include: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.
A: Yes, the 2020 Chrysler Pacifica has atleast 1 recall.Q: What are the 2020 Chrysler Pacifica recalls?
A: The 2020 Chrysler Pacifica recalls include: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.